2021-22 Benefits Open Enrollment:

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Open Enrollment is the only time in the year when you can make changes to your benefits without a Qualifying Event (e.g. marriage, childbirth, divorce, etc.), and this year the window opens on Monday, July 12 and closes on Monday August 9. The benefit elections you made will be in effect from September 1, 2021 through August 31, 2022. Because rates have changed, we have two new medical plan options, and a new dental carrier, it is strongly suggested that you review our 2021-22 Benefits Guide and actively participate in Open Enrollment.

If you were an employee with Uplift and enrolled in benefits in 2020-21 your benefits will not automatically roll over to the 2021-22 plan year with the exception of the medical coverage.  You will need to re-elect coverage including Flexible & Health Savings Accounts (“FSA”/ “HSA”) which must be actively re-elected each year. To have a spending account for 2021-22, you are required to enroll online or through the call center before August 9, 2021.

TRS

BlueCross BlueShield of Texas

MetLife Logo 

Annual Enrollment is over. Now what?

Thank you for enrolling!

Your new TRS-ActiveCare coverage, powered by Blue Cross and Blue Shield of Texas (BCBSTX), starts Sept. 1. Here’s what to expect next.

It’s time to Activate Your Health – coverage is about to begin!

On Sept. 1, you can register for Blue Access for MembersSM (BAMSM), BCBSTX’s secure member portal, and start using your TRS-ActiveCare coverage. You can also visit the BCBSTX TRS-ActiveCare website to:

  • get important details about your coverage
  • use Provider Finder® to find an in-network doctor, hospital or other provider or change your Primary Care Provider (PCP)
  • find information about a wide range of wellness topics

ID cards:

If you haven’t received your ID card, it should be arriving soon. You can call a Personal Health Guide (PHG) at 1-866-355-5999, 24 hours a day, seven days a week, to get your member information so you can log into BAM on Sept 1.

MetLIfe is the carrier for Uplift’s Dental & Vision plans. Physical ID cards are not issued. You may register at metlife.com/mybenefits from a computer or directly through the MetLife mobile app. Our group number is 215482. Your Member ID is your SSN. Search “MetLife” at iTunes App Store or Google Play to download the App. You may also use the links provided here. For telephonic assistance or technical support, contact 1-855-638-3931.

Personal Health Guides:

Starting Sept. 1, PHGs are available anytime to help with:

  • answering health plan and prescription drug benefits questions
  • finding in-network providers
  • transitioning care, and more

You can learn more about PHGs here.

Health care on the go:

You can download the BCBSTX App from the Apple App Store or Google Play or by texting BCBSTX to 33633.* With the App, you’ll be able to review claims, coverage and deductible information, see your digital ID card, and find a provider, right from your mobile device.

Important information about your plan:

Not sure which plan you have? You can find the TRS-ActiveCare and Regional HMO plans from last year below to see what your 2021-22 plan is.

TRS-ActiveCare plans

TRS-ActiveCare Primary – If you were enrolled in the TRS-ActiveCare Primary plan last year you will continue coverage in this plan unless you change your election through Annual Enrollment.

TRS-ActiveCare Primary+ – If you were enrolled in the TRS-ActiveCare Primary+ plan in 2020-21 and don’t take action during Annual Enrollment, you will be enrolled in the TRS-ActiveCare Primary+ plan, and a PCP will be assigned to you. You can change your PCP in BAM or by calling a PHG at 1-866-355-5999.

Important: If you enrolled in either the TRS-ActiveCare Primary plan or TRS-ActiveCare Primary+ plan, and you use any provider who is not your PCP or a specialist you were referred to by your PCP, your claims will be denied – even if the provider is in network. This means you’ll have to pay out of pocket for your care.

TRS-ActiveCare HD – If your 2020-21 plan was TRS-ActiveCare HD and you didn’t make any changes during Annual Enrollment, you will remain in TRS-ActiveCare HD for the 2021-22 plan year.

TRS-ActiveCare 2 – If your 2020-21 plan was TRS-ActiveCare 2 and you didn’t make any changes during Annual Enrollment, you’ll remain in this plan for the 2021-22 plan year.

Regional HMO plans

If your 2020-21 plan was the Scott & White Health Plan – Central and North Texas HMO, your 2021-22 plan remains the Scott & White Health Plan – Central and North Texas HMO.

You can get details about all the regional HMO plans here.

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

The following resources provide high level plan details. For in depth information, please see the plan documents and videos provided throughout this website.

2021-22 Benefits Guide

2021-22 TRS ActiveCare Plan-Highlights

2021-22 TRS SWHP HMO Rates and Benefit Changes

2021-22 TRS SWHP HMO Member Guide 

New PCP Requirement: If you’re currently in the TRS-ActiveCare Select plan and you do not take action during Annual Enrollment this summer, you’ll be enrolled in the TRS-ActiveCare Primary+ plan which requires you to have a PCP. Also, if you enroll in the new TRS-ActiveCare Primary plan, you’ll need to select a PCP. On both TRS-ActiveCare Primary and TRS-ActiveCare Primary+, referrals from your PCP will be required to access certain health care services and access to specialists.

Ready to review your elections?
You may access Frontline TEAMS Benefit Enrollment to review your benefit elections.

How do I login?
Enter your user name and password that you currently use to access Frontline/TEAMS.

If you are unable to log in, change your Uplift password through Office 365.

  • Sign in to Office.com/sign in with your Uplift account
  • Go to Settings (wheel icon in upper right hand corner) >Password
  • Enter your old password
  • Create new password and confirm it
  • Select Submit to finish and change your password

If you are unable to recall you previous password, please email support@uplifteducation.org letting them know you forgot your previous Uplift network password so they can reset it for you.

Once logged in, click “My Service Center” on the left hand side of the screen

  • You may need to go through the two-factor authentication to log in
  • Please respond to this email if the phone number on file is incorrect and needs to be updated

In “My Service Center” click “My Benefits Information” and “Benefits Enrollment”. Your screen shouls look like this:

Frontline pic

Require Further Assistance?
Give our Benefits Service Center a call at 1-844-880-6774.